Business Analyst - Insurance Operations

Wahve Holdings - Las Vegas, NV

Part-time,Full-time - Senior

Remote - Las Vegas, NV

Professional, Scientific, and Technical Services

About the position

At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise. We believe in work/life balance and offer a flexible work schedule that can be tailored to fit your lifestyle. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into clear functional requirements will be essential in ensuring that our technical teams can effectively meet client needs. In this role, you will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. You will also participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. Your analytical skills will be put to the test as you interpret various bureaus and company proprietary rates, rules, and forms, particularly in areas such as Cyber, Technology Errors and Omissions, and Privacy/Security Liability. This position is ideal for individuals with significant insurance experience who are looking to leverage their knowledge in a remote, long-term capacity.

Responsibilities

• Liaise with various operational areas such as underwriting, accounting, compliance, audit, and information technology.
• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
• Manage multi-state, multi-line accounts throughout the policy life cycle, including rating, pricing, quoting, and issuing policies.
• Participate in the development of operational KPIs and service standards.
• Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
• Analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms.

Requirements

• 25 years of full-time work experience.
• 10 recent years of insurance industry experience.

Nice-to-haves

• Current knowledge of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability.
• Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms.

Benefits

• Health insurance based on eligibility.
• 401(k) with a 4% match.
• Flexible work schedule - full or part time.
• Eliminate office stress and commute.