Business Analyst, IT

California School Boards Association - West Sacramento, CA

Full-time - Mid Level

Hybrid - West Sacramento, CA

About the position

The Business Analyst, IT position at CSBA involves supporting software technology development programs by analyzing and documenting business requirements. The role requires effective communication with stakeholders and the ability to translate complex problems into actionable solutions. The analyst will work in a hybrid environment, contributing to strategic planning and operational efficiency improvements over a three-year term.

Responsibilities

• Systematically elicit, document, and prioritize stakeholder business needs to inform technology solutions, process improvement, or data-driven insights.
• Dissect complex problems, identify pain points, and translate into actionable specifications.
• Lead interviews, workshops, surveys, and research to ensure a comprehensive understanding of business needs.
• Utilize analytical tools and techniques to interpret complex datasets to uncover patterns, trends, and opportunities.
• Create reports, dashboards, and visualizations to communicate findings effectively.
• Recommend informed decisions that drive efficiency, cost savings, and growth.
• Map and evaluate existing business processes to identify inefficiencies, bottlenecks, redundancies, and areas for optimization.
• Develop strategies and solutions to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
• Measurably demonstrate increases in operational efficiency and productivity resulting from implemented improvements.
• Build mutual trust through active engagement between Information Technology and its stakeholders.
• Model clear, consistent, and effective communication to ensure alignment on common goals, requirements, and deliverables.
• Enhance department reputation with stakeholders through demonstrated value.
• Zealous advocate for stakeholder needs.
• Work closely with cross-functional teams to design and document solutions to address business requirements.
• Create functional specifications, user stories, and system workflows to guide the development and implementation process.
• Own success of the solutions and a continuous improvement cycle to evolve them further.
• Partner with project management resources to implement project processes (scoping, planning, implementation, post-launch support, resource allocation, constraint management).
• Contribute to timely delivery of successful project outcomes within project constraints.
• Monitor project progress, identify risks, proactively address issues to mitigate potential delays or setbacks.
• Guide teams through transitions, adopting new technology, process changes, or organizational shifts.
• Facilitate thorough testing and validation of solutions to ensure they meet business requirements and quality standards.
• Collaborate with testing teams to develop test cases, execute test procedures, and validate outcomes.
• Uphold and model CSBA's vision, mission, values, policies, and practices.
• Contribute to association and departmental strategic plans and objectives by developing and applying subject matter expertise in assigned areas.
• Participate in the short- and long-term strategy and direction for the association and the department.
• Monitor changes in regulations, legislative issues, education policy trends, and innovations.
• Maintain current understanding of education industry, from state and federal laws to local district politics.
• Demonstrate respect, honesty and professionalism at all times.

Requirements

• Experience in business analysis, requirements management, and strategic planning.
• Strong understanding of software development lifecycles and data analysis techniques.
• Proficiency in analytical tools and techniques for interpreting complex datasets.
• Excellent communication skills to convey technical information to non-technical stakeholders.
• Ability to lead cross-functional teams and manage multiple priorities effectively.

Nice-to-haves

• Experience in the education industry or familiarity with education policy trends.
• Knowledge of project management methodologies and tools.
• Familiarity with data visualization tools and techniques.

Benefits

• Full benefits package offered for the duration of the term.
• Hybrid work environment based out of West Sacramento.