This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Bluecross Blueshield of South Carolina - Columbia, SC
posted 2 months ago
About the position
The Business Analyst II position at BlueCross BlueShield of South Carolina involves conducting business process analyses, needs assessments, and preliminary cost/benefit analyses to align operational solutions with business initiatives. The role includes preparing functional, system, and program specifications, providing management support in reviewing various reports and data, assisting with testing efforts, and potentially providing security administration for applications.
Responsibilities
- Conduct business process analyses and needs assessments.
- Prepare functional, system, and program specifications.
- Provide management support in reviewing internal and external reports and data.
- Assist with testing efforts and provide security administration for applications as needed.
- Coordinate testing and debugging of new or modified software.
- Create test matrices and supporting documentation.
- Develop and execute formal test plans to ensure quality software delivery.
- Monitor software implementations for exceptions and verify operational process changes.
- Identify and document systems problems and assist in their resolution.
- Research system problems and identify potential solutions.
- Investigate and diagnose system problems, formulate solutions, and define business requirements.
- Assist management in performing business reviews by analyzing internal and external projects and changes.
- Communicate with management and departmental personnel to document workflow procedures.
- Prepare written reports and analyses pertaining to testing results and related data.
Requirements
- Bachelor's Degree or 2 years of job-related work experience.
- 2 years of job-related business systems analysis, research, and/or customer support experience.
- Working knowledge of business support and systems concepts.
- Ability to communicate effectively with technical and non-technical audiences.
- Good teamwork and interpersonal skills.
- Good analytical and conceptual skills.
- Fundamental understanding of user acceptance test plans and test matrices.
- Working knowledge of mainframe electronic data processing system change methodology.
Nice-to-haves
- Bachelor's degree in Computer Science, Business Administration, or other job-related field.
- 3 years of job-related business systems analysis, research, and/or customer support experience.
- Knowledge of and experience with Medicare.
- Experience with Avaya call recording and related systems.
- SQL Database experience.
- In-depth knowledge of procedures for the supported business unit.
- Computer programming skills.
Benefits
- 401(k) matching
- Health insurance
- Life insurance
- Paid holidays
- Tuition reimbursement
- Vision insurance
