Business Analyst - Local Government IT Services

Sans - Edison, NJ

Full-time - Mid Level

Edison, NJ

Educational Services

About the position

The Business Analyst position at XDuce-XPS focuses on providing IT solutions to local government entities, including municipalities and regional agencies. The role involves interacting with various stakeholders to understand their business needs, analyzing processes, and ensuring that IT implementations align with public service goals. The ideal candidate will have extensive experience in local government IT systems and a strong interest in public services.

Responsibilities

• Interact with key stakeholders from various Municipal Departments to understand and document their business needs (BRDs)
• Analyze and compose presentation documents on various business processes and/or data
• Work with IT teams to prepare System Requirement Specifications for IT implementations
• Provide recommendations to the department, solution architect, and pre-sales team
• Ensure that the requirements are consistent with the client's business needs and goals and that the software design meets user expectations
• Develop and maintain solution documentation, including workflows, use cases, user guides, and training materials
• Help the project manager and technical teams to prioritize tasks for the implementation team
• Outline the development's direction and assign areas of responsibility

Requirements

• 10 to 15 years of IT systems implementation experience with recent 5-7 years experience in local government including Municipalities, Counties and Regional Agencies
• Sincere interest in working for local government and in public services
• Thorough knowledge of Public Policy and Processes in various areas including but not limited to: Public Policy Planning and Budgeting, Local Govt/ Municipal processes and Administration, digitalization of Social programs for Housing, Economic, and Community development, Public health, Transportation, Education, Child care, Climate, Citizen Benefits, Welfare Programs, Taxation and Emergency Services
• Resourceful problem-solver who seeks out answers to complex questions proactively
• Excellent attention to detail and well organized
• Strong and resourceful research skills
• Strong Analytical ability to Query, process and Analyze the data
• Excellent command on PowerPoint and BPM tools
• Hands-on experience in defect tracking tools such as JIRA and Project Management tools (e.g. MS Projects)
• Good understanding of Govt Regulatory and Compliance issues and ability to navigate the same
• Degree in Public Policy, Economics or a subject related to Social Services with experience in budgetary planning/management, financial analysis, public policy analysis or a related field