Business Analyst (Non IT) II

Rose's Agency - Austin, TX

Full-time - Mid Level

Austin, TX

Administrative and Support Services

About the position

The Business Analyst (Non IT) II position at Rose International in Austin, TX, is a temporary role designed for an experienced professional who will leverage their expertise to manage projects and client relationships effectively. This role requires a strong focus on business and strategy development while directing multiple projects simultaneously. The successful candidate will utilize their analytical and project management skills to motivate and coach project team members, serving as a role model within the organization. The position emphasizes thought leadership and innovation across various projects and practice areas, ensuring that the business processes align with current and future requirements. In this role, the Business Analyst will be responsible for establishing and maintaining positive business relationships with managers and clients. A thorough understanding of the customer’s business, processes, and priorities is essential. The analyst will employ state-of-the-art techniques to ensure that system and business cohesiveness is achieved. Collaboration with the Process Development, Operations, and Quality (POQ) Project Management Office is crucial to support business case rationalizations for process improvement opportunities. The analyst will gain insights into current business processes to support day-to-day operations and will assist in aligning technology with the desired future business processes. They will proactively seek opportunities to enhance their knowledge of new business process analyses and share these insights with team members through both formal and informal channels. The role also involves preparing complex documentation for major projects, facilitating process mapping sessions for complex, multi-functional business processes, and demonstrating advanced communication techniques for conflict resolution and presentations. Additionally, the Business Analyst will create and maintain processes for internal management of work and for organizing and sharing completed work. They will be responsible for eliciting and translating business requirements into process maps and business models. A willingness to mentor other business analysts within the Quality Organization is also a key aspect of this position. The role requires conducting business analysis across all sites, including business partners and affiliates, ensuring a comprehensive understanding of the business landscape.

Responsibilities

• Establish and maintain positive business relationships with managers and clients.
• Demonstrate a thorough understanding of the customer's business, processes, and priorities.
• Utilize state-of-the-art techniques to ensure system and business cohesiveness.
• Partner with the POQ Project Management Office to support business case rationalizations for process improvement opportunities.
• Gain an understanding of current business processes to support day-to-day operations.
• Assist in aligning technology with the 'to-be' business processes.
• Proactively seek opportunities to broaden knowledge of new business process analyses.
• Share newly acquired tools, skills, and software with team members.
• Develop conclusions and make recommendations on moderately complex issues.
• Prepare complex documentation impacting major projects.
• Facilitate process mapping sessions for highly complex, multi-functional business processes.
• Demonstrate advanced communication techniques in conflict resolution and presentations.
• Create and maintain processes for internal management of work.
• Elicit and translate business requirements into process maps and business models.
• Mentor other business analysts within the Quality Organization.
• Conduct business analysis across all sites, including business partners and affiliates.

Requirements

• Experience in analytics and project management.
• Strong documentation skills.
• Ability to manage multiple projects simultaneously.
• Excellent communication and facilitation skills.
• Proven ability to build and maintain client relationships.
• Understanding of business process analysis and improvement.

Nice-to-haves

• Experience in mentoring junior analysts.
• Familiarity with process mapping tools and techniques.
• Knowledge of quality management principles.

Benefits

• Details on employment benefits can be found on the company's website.