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Business Analyst Process Improvement
Pacific Clinics - Los Angeles, CA
posted 2 months ago
About the position
The Business Analyst Process Improvement role at Pacific Clinics focuses on analyzing and enhancing administrative business processes to drive improvements across the agency. This hybrid position requires collaboration with various stakeholders to identify inefficiencies, implement process improvement methodologies, and support project coordination. The role encompasses responsibilities as a Business Process Improvement Analyst, Business Analyst, and Project Coordinator, all aimed at fostering a culture of continuous improvement within the organization.
Responsibilities
- Lead, support, and consult on the planning and execution of process improvement initiatives.
- Assess opportunities for improvement and develop proposals.
- Conduct thorough assessments of existing processes to identify inefficiencies, bottlenecks, and areas of improvement.
- Identify and apply appropriate process improvement tools, such as data mining, process observations, run charts, process mapping, and root cause analysis.
- Apply and promote change management principles to drive success factors.
- Collaborate with stakeholders across departments to gather input, gain buy-in, and foster a culture of continuous improvement.
- Facilitate cross-functional teams to plan and execute change.
- Serve as a subject matter expert and support the development of process improvement capabilities and practices.
- Support data collection, analysis, and establish reporting activities to monitor performance.
- Design tools and templates for use in process improvement activities.
- Advocate for organizational process improvement.
- Develop presentations and effectively communicate to all levels of the organization.
- Support in training of process improvements.
- Promote process improvement principles and capabilities.
Requirements
- Bachelor of Arts/Science (B.A./B.S.) degree or equivalent experience in business or related field.
- Minimum three (3) years' experience in business process analysis.
- Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Visio.
- Experience in project and change management.
Nice-to-haves
- Relevant certification in business process management or related field.
- Working knowledge of process improvement methodologies, such as Lean Six Sigma.
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
