Business Analyst, Product Operations

$82,100 - $145,150/Yr

Visa - San Francisco, CA

Full-time - Mid Level

Onsite - San Francisco, CA

Credit Intermediation and Related Activities

About the position

The Business Analyst in Product Operations at Visa plays a crucial role within the Acceptance Solutions Professional Services team. This position focuses on leveraging data analysis and metrics to drive decision-making and improve processes and tools. The analyst will collaborate with global and cross-functional teams, providing insights and recommendations based on detailed analysis of client data. The role involves developing dashboards, creating presentations for executives, and supporting senior leaders in business reviews, all while maintaining a strategic perspective on data analysis.

Responsibilities

• Develop and manage Microsoft PowerBI and Tableau dashboards reporting out metrics.
• Create client-specific presentations addressing executive needs and deliver presentations to internal and external partners as needed.
• Leverage metrics, data analysis, and financial models to measure performance and identify improvement opportunities.
• Complete detailed analysis on client data to identify preliminary trends and themes.
• Partner with cross-functional teams to optimize processes and tools by identifying gaps and implementing solutions.
• Develop and manage content to support clients, including process mapping, documentation, and reporting.
• Support senior leaders in the development of materials for executive readouts and business reviews.
• Act as an expert in data analysis while maintaining a strategic view of the big picture.

Requirements

• 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree.
• Intermediate to senior Excel skills, including the ability to create formulas and macros.
• Bachelor's Degree in business, engineering, economics, hard sciences, or a similar field.
• Excellent interpersonal and communication skills, with the ability to influence at all levels within an organization.
• Outstanding analytical skills to interpret large data sets and articulate findings effectively.
• Extensive knowledge of dashboards and reporting tools, particularly Tableau.
• Strong project management and organizational skills.
• Self-starter with the ability to handle multiple projects and prioritize effectively.

Nice-to-haves

• Experience with advanced data analysis tools and techniques.
• Familiarity with financial modeling and performance measurement.
• Knowledge of industry trends in payments and technology.

Benefits

• Wellness program
• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Life insurance