Business Analyst/ Product Owner (Austin, TX)

Unclassified - Austin, TX

Full-time - Mid Level

Austin, TX

About the position

The Worker will serve as a senior Business Analyst/Product Owner for the modernization projects. The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following: The Worker will analyze program policies, procedures, and processes to determine the impact on business systems and functional areas. They will analyze and review system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met. The Worker will work with program area staff to solicit, analyze and document business processes and requirements. They will act as a liaison between state staff and vendors to translate operational and business requirements to vendors. As the Product Owner for an agile team, the Worker will work with agile/scrum teams of contracted software vendors to implement system changes. They will analyze and write User Stories with Acceptance Criteria based on business needs and according to the Agile methodology. The Worker will develop and maintain business user test scenarios and participate in systems and user acceptance testing. They will create use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories. The Worker will review, analyze and execute test cases with a formal testing tool, track, document and report the status of testing, and evaluate proposed test strategies to ensure appropriate test coverage. Additionally, the Worker will identify potential project risks and issues and develop mitigation strategies, report project status to management on established timelines, document action items and business decisions, conduct meetings and/or presentation tasks as needed, and manage the schedule for deliverables as established. Other duties may be assigned related to the project.

Responsibilities

• Analyze program policies, procedures, and processes to determine the impact on business systems and functional areas.
• Analyze and review system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met.
• Work with program area staff to solicit, analyze and document business processes and requirements.
• Act as a liaison between state staff and vendors to translate operational and business requirements to vendors.
• Serve as the Product Owner for an agile team, including working with agile/scrum teams of contracted software vendors to implement system changes.
• Analyze and write User Stories with Acceptance Criteria based on business needs and according to the Agile methodology.
• Develop and maintain business user test scenarios and participate in systems and user acceptance testing.
• Create use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories.
• Review, analyze and execute test cases with a formal testing tool.
• Track, document and report the status of testing.
• Evaluate proposed test strategies to ensure appropriate test coverage.
• Identify potential project risks and issues and develop mitigation strategies.
• Report project status to management on established timelines.
• Document action items and business decisions.
• Conduct meetings and/or presentation tasks as needed.
• Manage schedule for deliverables as established.
• Other duties as assigned related to the project.

Requirements

• 8 years Required Experience in performing complex business analysis and writing technical documentation.
• 8 years Required Experience reporting project status to management including risks, issues, and key decisions.
• 8 years Required Experience identifying project risks and issues; and developing/implementing mitigation strategies.
• 8 years Required Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status.
• 8 years Required Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs.
• 8 years Required Experience performing review and approval processes of complex technical user and system requirements written by vendors.
• 8 years Required Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint).
• 8 years Required Experience coordinating and developing test plans/strategies, exit criteria and test scenarios.
• 8 years Required Experience executing detailed test cases within a complex software environment.
• 8 years Required Experience using testing management software.
• 8 years Required Experience with Microsoft Project or similar project management software.
• 8 years Required Experience utilizing the Agile software development methodology.
• 8 years Required Experience as Senior Business Analyst and Agile Product Owner.
• 8 years Required Experience with Medicaid systems and processes.
• 8 years Required Experience in claims processing.

Nice-to-haves

• 4 years Preferred Knowledge of Texas Medicaid programs.
• 2 years Preferred Experience with long term care services.