Business Analyst Senior--Learning and Talent Development

$45,000 - $111,800/Yr

PNC - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Credit Intermediation and Related Activities

About the position

The Business Analyst Senior within PNC's Learning and Development team plays a crucial role in enhancing business processes and supporting project management through effective analysis and consultation. This position requires a blend of analytical skills, communication abilities, and a strong understanding of business requirements to drive improvements and ensure alignment with organizational goals.

Responsibilities

• Directs the research, discovery, collection, and interpretation of business requirements.
• Participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving, and business analysis to support project management.
• Develops and maintains all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
• Translates business needs, processes, and/or procedures by partnering with applicable experts and business stakeholders.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of relevant professional experience.
• Strong analytical thinking and problem-solving skills.
• Experience with budget and vendor management.
• Proficiency in Microsoft Tools such as SharePoint, Excel, and OneNote.
• Familiarity with Ariba and/or KY3P systems.

Nice-to-haves

• Experience in managing multiple in-flight requests.
• Creative problem-solving skills.
• Detail-oriented with an awareness of risks.

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs fully paid.
• Robust wellness program with financial incentives.
• Paid maternity and/or parental leave.
• Up to 11 paid holidays each year.
• 8 occasional absence days each year.
• 15 to 25 vacation days each year, depending on career level and years of service.