Business Analyst, Supply Chain Operations

$90,000 - $105,000/Yr

Amplify Education Company - Remote, OR

Full-time - Mid Level

Remote, OR

Professional, Scientific, and Technical Services

About the position

Amplify is seeking a Business Systems Analyst specializing in Supply Chain Operations and Order Fulfillment. This role is crucial for optimizing the work of the Supply Chain Operations teams, collaborating closely with product development, supply chain, and finance teams to enhance demand planning and order fulfillment processes. The ideal candidate will possess a blend of technical proficiency, analytical thinking, and strong communication skills, working effectively in a matrixed environment.

Responsibilities

• Partner with Supply Chain teams to define and prioritize the product vision and strategy for ERP and CRM functions, including order management and fulfillment processes.
• Provide detailed reports and recommendations based on analysis to senior management, highlighting opportunities for improvement.
• Offer recommendations to the operational team and management regarding ways to optimize efficiencies.
• Build business workflows that support and outline the processes the business follows to perform its functions.
• Facilitate communication across departments to identify potential changes to upstream or downstream processes that impact demand planning, fulfillment, and reporting.
• Leverage various datasets to solve complex issues and drive business decisions.
• Perform/facilitate User Acceptance Testing (UAT), prioritize information for Change Control meetings, and acquire vital approval for the release and deployment of system changes.
• Document system improvements for the end-user and deliver training sessions if needed.
• Evaluate and research standard practices for department and cross-department strategic initiatives.

Requirements

• 5 years of experience as a Business Analyst or related experience
• Solid understanding of order fulfillment processes (5+ years)
• Experience with Data management concepts and workflows
• Solid research, analysis, and problem-solving skills
• Experience communicating technical information to non-technical teams in a concise and understandable manner
• Experience working in a fast-paced, team-oriented environment
• Experience successfully coordinating with professionals and managers/leaders internally and externally to meet timelines and requirements
• Experience creating and delivering high-quality presentations on relevant topics to diverse audiences.

Nice-to-haves

• Master's degree in computer science or MBA
• Experience with ERP systems (Preferably Netsuite)
• Experience with one or more of the following SaaS platforms: Salesforce, Netsuite, Workday
• Six Sigma, Lean, PMP or comparable certifications
• Previous Supply Chain experience and background in the K-12 education industry
• Experience working with Agile Methodologies and best practices.

Benefits

• 401(k) plan
• Competitive health insurance and mental health options
• Basic life insurance
• Paid time off
• Parental leave
• Access to best-in-class development programs
• Annual discretionary bonus based on individual and company performance.