Business Analyst Technical Writer for POAMs US, GC ONLY

United Global Technologies - Columbia, SC

Full-time

Columbia, SC

Professional, Scientific, and Technical Services

About the position

The Business Analyst Technical Writer for POAMs is responsible for developing and maintaining Information Security policies, standards, and procedural documents to ensure compliance with federal, state, and agency requirements. This role involves coordinating the Plans of Action and Milestones (POA&M) processes and documentation, working closely with various internal and external teams to create business and technical documents that meet the needs of stakeholders and regulatory bodies.

Responsibilities

• Coordinate the independent analysis, design, implementation, and modification of information security policies, standards, and procedures to meet compliance efforts.
• Facilitate corrective activities to mitigate risk by assisting the OCS compliance team with processes and documentation.
• Maintain the GRC library and artifacts for federal and state regulatory audits and assessments.
• Create deliverables and artifacts intended for audiences with various levels of technical knowledge.
• Create artifacts and supporting documentation, simplifying complex information for better understanding.
• Serve as a liaison between the business community and the IT organization to provide technical solutions.
• Actively scribe and facilitate scope-related OCS meetings, capturing essential elements for project meeting minutes.
• Perform other duties as assigned.

Requirements

• 5+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
• 2+ years of facilitating corrective activities to mitigate risk.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to interact with internal and external vendors, project team members, management, and agency departments.
• Ability to write, edit, and prepare technical information for both technical and non-technical personnel.
• Ability to collaborate and coordinate with multiple teams and vendors.
• Ability to work independently and as a member of a team.
• Ability to multitask and prioritize tasks effectively to meet deadlines.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio, Project, etc.).
• Keen attention to detail while maintaining the ability to see the big picture.
• Ability to absorb and retain complex processes.
• Ability to accept changes and constructive criticism in a fast turn-around environment.

Nice-to-haves

• Prior experience in analysis, design, implementation, and modification of policies, standards, and procedures.
• Experience with CMS MARS-E 2.2 or other NIST Risk Management Framework (RMF) compliant programs.
• Experience in organizing information for technical explanations without losing sight of audience needs.
• 2+ years of documented IT related work experience.
• Experience with an eGRC tool.