Business Analyst with Power Platform/Dynamics Experience

Zion Cloud Solutions - Glenview, IL

Full-time - Mid Level

Glenview, IL

Professional, Scientific, and Technical Services

About the position

The Business Analyst with Power Platform/Dynamics Experience will serve as a crucial link between business stakeholders and technical teams, ensuring that business requirements are effectively translated into technology solutions. This role involves requirement gathering, solution design, stakeholder communication, process improvement, documentation, testing, and user training, all aimed at optimizing business operations through Microsoft Power Platform and Dynamics 365.

Responsibilities

• Collaborate with stakeholders to understand business objectives, gather requirements, and document functional and technical specifications.
• Leverage Power Platform tools (Power BI, Power Automate, Power Apps) or Dynamics 365 to design and deliver business solutions.
• Serve as a liaison between the business units, development teams, and project managers to ensure alignment and clarity on deliverables.
• Analyze existing processes and recommend optimizations leveraging automation and integration capabilities of Power Platform or Dynamics 365.
• Prepare detailed documentation, including use cases, user stories, workflows, and data models.
• Assist in user acceptance testing (UAT) to ensure solutions meet business needs and quality standards.
• Conduct training sessions and provide ongoing support for users to maximize adoption and efficiency of implemented solutions.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
• 5+ years as a Business Analyst.
• Hands-on experience with Microsoft Power Platform tools (Power Apps, Power Automate, Power BI).
• Experience with Dynamics 365 (Sales, Marketing, Customer Service, or Field Service modules).
• Familiarity with Dataverse (Common Data Service) and model-driven apps.
• Basic understanding of low-code/no-code development and integrations.
• Knowledge of Azure services is a plus.
• Strong problem-solving skills with the ability to break down complex business problems into technical solutions.
• Excellent verbal and written communication skills, with experience in stakeholder management.
• Microsoft Power Platform or Dynamics 365 certifications are highly desirable.

Nice-to-haves

• Knowledge of Agile methodologies and tools like Azure DevOps, Jira, or similar.
• Experience working in cloud-based environments and with CI/CD processes.
• Understanding of data security, compliance, and governance principles in cloud applications.