Business Analyst

Sparks - Winston-Salem, NC

Full-time - Mid Level

Winston-Salem, NC

Administrative and Support Services

About the position

The Business Analyst role at Sparks Group involves requirement gathering from customers and internal teams to provide guidance to the technical team. This position supports a team that enhances the organization's digital infrastructure, which is crucial for the company's success. The ideal candidate should have a strong background in analytics and systems development, particularly in the payment industry and financial fraud.

Responsibilities

• Define system requirements, analyze data formats, and develop API specifications for Fraud detection and Case Management systems.
• Analyze business needs and develop functional specifications for Case Management, including workflow, notifications, and standards.
• Perform rigorous QA throughout the SDLC, ensuring quality and adherence to standards.
• Determine and develop user requirements for maximum usability and efficiency.
• Partner with cross-functional teams to collaborate on analysis, documentation, and communication.

Requirements

• Minimum of 5+ years of experience in analytics and systems development
• Strong working knowledge of JIRA
• Experience with Agile development process
• Knowledge of the Payment industry and Financial Fraud

Benefits

• Health insurance
• Life insurance
• Paid time off
• Unpaid time off
• Retirement and savings plans