Business Analyst

American Express - Trenton, NJ

Full-time - Entry Level

Trenton, NJ

Credit Intermediation and Related Activities

About the position

The Business Analyst at American Express plays a crucial role in supporting the Global Merchant & Network Services (GMNS) Regional Centralized Client Group (RCCG). This position involves providing data support for approximately 20,000 accounts, focusing on driving business growth through actionable insights and strategic operational support. The role offers opportunities for learning and collaboration within a global organization, allowing the analyst to engage in key projects and gain industry insights.

Responsibilities

• Analyze business data and generate insights with a focus on key performance indicators.
• Execute deadline-driven monthly reporting for stakeholder community, including senior leadership.
• Lead/contribute to projects such as industry benchmarking, growth analyses, evaluation of business results and productivity/sales effectiveness.
• Play an active role, contributing ideas and recommendations to help create efficiencies and process improvements.
• Support recurring and ad-hoc reporting requirements for internal and external customers.
• Provide Data Recaps and written insights of Data for stakeholders.
• Share and leverage best practices across the Region and with other GMNS Business Analyst colleagues.
• Act as conduit to other parts of the Enterprise as needed to drive business results.

Requirements

• Strong analytical skills and financial acumen, comfortable using data to formulate and support theories.
• Proven decision making and problem-solving capabilities.
• Strategic thinker; able to be agile and move projects forward to drive results.
• Excellent organization and project management skills.
• Strong verbal and written communication skills.
• Ability to manage multiple projects at various stages simultaneously and with agility while meeting competing deadlines.
• Demonstrated collaboration skills, able to drive results working across multiple partners at various levels throughout the organization.
• Ability to work cohesively with senior leaders and peers.
• Proven ability to learn business systems, including reporting and CRM tools.
• Advanced Power BI, Power APPS, PowerPoint, Excel, Salesforce skills. SQL, Python, Tableau recommended.

Nice-to-haves

• 2 years of similar work experience required
• Bachelor's degree preferred

Benefits

• Career development programs
• Flexible work arrangements
• Health and wellness programs
• Employee recognition programs
• Diversity and inclusion initiatives