Business Analyst

Cspring - Indianapolis, IN

Full-time - Mid Level

Hybrid - Indianapolis, IN

Professional, Scientific, and Technical Services

About the position

The Business Analyst position at CSpring involves conducting thorough analyses of business processes, systems, and data to identify opportunities for improvement and efficiency enhancement. The role requires collaboration with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals. The Business Analyst will create detailed project documentation, maintain project documentation throughout the lifecycle, and monitor the performance of implemented solutions for continuous improvement.

Responsibilities

• Conduct thorough analysis of business processes, systems, and data to identify opportunities for improvement and efficiency enhancement.
• Collaborate with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals and objectives.
• Create detailed and effective project documentation, which may include user stories, use cases, flowcharts, requirements specifications.
• Maintain project documentation throughout project lifecycle, continually keeping the backlog updated and accurate.
• Monitor and evaluate the performance of implemented solutions, identifying areas for further optimization and continuous improvement.

Requirements

• 5+ years in business analysis, product ownership, or related position.
• 3+ years in defining functional and technical requirements for web/mobile/e-commerce applications.
• Proven experience as a Business Analyst for consulting projects exceeding $500,000 and more than 6 months in duration.
• Bachelor's degree in management information systems or another relevant program.
• Client-facing consulting experience.
• Ability to create compelling business cases as a by-product of highly effective interview sessions.
• Understanding of business complexity and project interdependencies.
• Outstanding written and communication skills.
• Ability to quickly troubleshoot problems that may arise in work products.
• Collaborating with data engineers and AI experts to identify course of resolution.
• Willingness to work in a hybrid work environment; work in our Indianapolis office or at the client location three days per week.

Nice-to-haves

• Experience with Agile/Scrum Methodologies and tools (e.g. JIRA) is desirable.
• Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance