Business Analyst

$80,000 - $80,000/Yr

Ignite Digital Federal Services - Nashville, TN

Full-time - Mid Level

Nashville, TN

About the position

The Business Analyst at Ignite Digital Services will play a crucial role in supporting federal clients by developing and communicating organizational and process solutions. This position requires a motivated self-starter with strong organizational, communication, and technical skills to enhance operational efficiencies through data-driven approaches. The role involves collaboration with various stakeholders and requires an on-site presence in Millington, TN, one to two days a week.

Responsibilities

• Develop and communicate organizational and process solutions with recommendations based on understanding of the client organization.
• Support team efforts through task management and delegation.
• Prepare risk mitigation plans in collaboration with project management and technical subject matter experts.
• Create and implement management plans for projects with transparent communication at all levels.
• Prepare and update internal and external documentation for operational, managerial, and executive teams.
• Conduct and participate in meetings with stakeholders to render project activities into actionable solutions.
• Prepare white papers, informational presentations, and project plans to address gaps in the client transformation strategy.
• Formulate and deliver analytic and no-code solutions.
• Perform other duties as assigned.

Requirements

• Bachelor's degree
• Minimum DoD Secret security clearance
• Minimum four (4) years of related consulting experience
• Demonstrated experience in dashboarding, data insights, Salesforce dashboarding and configuration
• Experience in graphics, data visualization, and PowerPoint skills
• Experience in policy writing and research
• Experience in customer experience and social media management
• Strong writing skills and communications planning
• Experience in Organizational Change Management (OCM) and Training Plan Development
• Experience in technical specifications development and business process analysis
• Strong communication skills, including strategic communications and stakeholder engagement
• Ability to multi-task, manage time, and organize/plan effectively
• Attention to detail and quality-oriented approach
• Proficiency in MSOffice 365 tools
• Onsite presence in Millington, TN.

Nice-to-haves

• Project Management Professional (PMP) certification
• Experience with federal personnel and pay regulations
• Experience with Salesforce
• Experience with help desk model formulation/optimization
• Experience with organizational strategy development
• Certified Scrum Master and/or SAFe practitioner
• Experience with Agile-Lean methodology including SAFe and SAFe for Government
• Experience with MS Project.

Benefits

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth.