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Safe Federal Credit Union - Sumter, SC
posted 2 months ago
About the position
The Business Analyst at SAFE Federal Credit Union plays a crucial role in bridging the gap between business needs and technological solutions. Reporting to the VP of Continuous Improvement & Project Management, the analyst is responsible for prioritizing business and functional requirements, collaborating with stakeholders, and supporting project teams in delivering effective solutions. This position requires strong analytical skills, effective communication, and the ability to work independently while contributing to continuous improvement initiatives.
Responsibilities
- Evaluate current business processes and identify potential areas for improvement.
- Gather and analyze data, conduct market research, and work closely with stakeholders to understand business needs.
- Help implement new systems or processes, ensuring they meet the organization's requirements.
- Provide ongoing support and training to stakeholders on new processes and systems when needed.
- Conduct meetings and presentations to share status, ideas, and findings; gather critical information from various stakeholders and produce useful minutes and/or reports.
- Participate in continuous improvement initiatives to optimize operations and performance, developing and leveraging process maps when necessary.
- Collaborate with technology, business subject matter experts (SME), change agents, vendors, and test leads to assist during the UAT phase.
Requirements
- Proficiency in MS Office (MS Word, Excel, PowerPoint) and business process modeling.
- A minimum of two (2) years of experience within a financial institution or a bachelor's degree from an accredited university is preferred.
- Ability to read, write, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to author reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, and internal customers.
Nice-to-haves
- Project Management Professional Certification (PMP) preferred.
- Familiarity with issues/project management applications such as Atlassian Jira.
- SharePoint Office 360 Content Management skills preferred and/or willingness to be trained.
