Business Analyst

University of Southern Mississippi - Hattiesburg, MS

Full-time - Entry Level

Hattiesburg, MS

10,001+ employees

Educational Services

About the position

The Business Analyst at The University of Southern Mississippi is responsible for managing admissions data within the CRM and SIS, ensuring data integrity, and resolving technology-related issues. This role involves working closely with system integration, performing data management tasks, and supporting the admissions process for various programs.

Responsibilities

• Manage Peoplesoft processes and collaborate with developers to update and correct program code.
• Develop Peoplesoft queries for reporting requests.
• Perform PUM and Peopletools testing as needed, ensuring operational status of all software after updates.
• Assess undergraduate admission applications and updates for various programs.
• Manage CRM and SIS data through daily cleanup, building queries, and creating reports.
• Reconcile and process completion documents for applications, including transcripts and test scores.
• Troubleshoot application issues and assist prospective students with online applications.
• Provide CRM oversight and support to new and existing staff as needed.
• Import application files from various sources into CRM as required.
• Compile, update, and maintain documentation related to Undergraduate Admissions processes.
• Assess new software and system updates to determine best solutions for process needs.

Requirements

• Bachelor's degree in information technology or a related field from an accredited college or university.
• Four years of related experience in an information technology area relevant to the duties performed.

Nice-to-haves

• 4 years of related experience in information technology or a closely related field.
• 2 years of related experience managing a CRM.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities