Business Analyst

$60,000 - $70,000/Yr

New York Islanders - Floral Park, NY

Full-time - Entry Level

Floral Park, NY

About the position

The New York Islanders are seeking a Business Analyst to join their Strategy & Analytics team. This role focuses on developing analyses and predictive analytics to support business decision-making. The ideal candidate will leverage technical skills to manipulate and visualize business data, providing actionable insights to enhance operational efficiency and drive strategic initiatives.

Responsibilities

• Design and develop internal systems and scripts to enhance and automate business processes.
• Oversee the efficient usage of the CRM system, including user training, documentation, and best practices enforcement.
• Create and maintain customer segments and rules in the database for lead distribution.
• Monitor and analyze sales pipelines and campaign performance to deliver actionable insights.
• Implement day-to-day administrative tasks in the CRM system, including lead distribution and workflows.
• Build and maintain Tableau and Salesforce reports for various departments.
• Manage data integrations between Salesforce and external data sources.
• Collaborate with team members and vendors to manage relationships and deliverables.

Requirements

• Strong knowledge of SQL and relational databases.
• 1-2 years of professional experience in CRM, preferably Salesforce.
• A degree in a quantitative field such as Computer Science, Statistics, Mathematics, or Economics.
• Ability to conceptualize systematic technological solutions to business problems.
• Strong organizational skills to manage multiple projects and deadlines.
• Experience with BI tools such as Tableau or PowerBI.
• Strong knowledge of Microsoft Excel.
• Excellent communication skills to translate complex data into business insights.
• Curious self-starter with a quick learning ability.

Nice-to-haves

• Experience in the sports or entertainment industry.
• Familiarity with data visualization best practices.
• Knowledge of ticket sales and sponsorship analytics.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance