Business Analyst

Kapili Services - Orlando, FL

Full-time - Mid Level

Orlando, FL

Professional, Scientific, and Technical Services

About the position

The Business Analyst position at Kapili Services, LLC involves supporting government customers in the Military Healthcare System. The role requires expertise in analyzing healthcare operations and developing reports to enhance healthcare delivery. The successful candidate will work closely with various stakeholders to identify business needs, optimize processes, and ensure that solutions meet organizational requirements.

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.
• Other duties as assigned.

Requirements

• Master's degree in Public Health, Health Services Research, Epidemiology, Mathematics, Biostatistics, Statistics, Informatics or related areas, or previous participation in advanced training/program with one of the related areas.
• Minimum of three (3) years' experience data mining and conducting detailed analysis within the Military Health System (MHS) Data Warehouses.
• Advanced technical skills in one or more of the following: SQL, Python, R, SAS, Tableau/Tableau Creator and Application/Dashboard Development.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Proven experience in eliciting requirements and testing.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft Office applications including Word, Excel, PowerPoint, Teams and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Excellent communication skills, with an ability to translate data into actionable insights.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
• Excellent understanding of the organization's goals and objectives.

Nice-to-haves

• Experience working with JIRA is preferred.

Benefits

• 401(k) plan with company match
• Medical, dental, disability, and life insurance coverage
• Tuition reimbursement
• Paid time off
• 11 paid holidays