Business Analytics Consultant

$92,800 - $121,800/Yr

MassMutual

Full-time

Insurance Carriers and Related Activities

About the position

The Business Analytics Consultant at MassMutual plays a crucial role in a transformational analytics team, focusing on answering critical business questions and performing statistical analyses to optimize business processes. This position requires strong communication skills, business acumen, and a dedication to inclusivity, aiming to provide actionable insights to business partners through advanced analytics techniques.

Responsibilities

• Collaborate with customers to identify, measure and forecast key business drivers using advanced statistical analysis techniques.
• Create and maintain detailed demand and capacity models providing insights for both short- and long-term needs.
• Develop and implement descriptive, diagnostic and predictive analyses for business stakeholders to drive action and decision making.
• Provide expert recommendations to improve business operations and strategies.
• Engage with all levels across the enterprise to navigate ambiguity and deliver results.
• Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports.
• Utilize industry best practices to visualize data in a way that allows quick and easy insight.
• Participate as a member of the Analytics & Insights team to achieve team specific goals.

Requirements

• Bachelor's degree in business, quantitative, or analytical field.
• 5+ years communicating data insights to leaders.
• 5+ years applying statistics principles to business data to generate insight.
• 5+ years utilizing SQL.
• 5+ years utilizing analytics tools such as Tableau, Alteryx, R, Python, etc.
• 2+ years of experience delivering complex analysis in a digestible and actionable format.
• 2+ years of experience using analytical and problem-solving abilities with a track record for solving complex problems using techniques such as data mining, exploratory data analysis and predictive statistical modelling.

Nice-to-haves

• Master's degree in Business Analytics.
• Strong interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams.
• Strong organizational skills with an impeccable attention to detail.
• Insurance operations/Financial Services experience strongly preferred.
• Outcome-oriented with the ability to drill down from the big picture.
• Demonstrated experience designing, managing, and driving the execution of complex staffing and Demand/Capacity models.
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
• Strong project management skills with the ability to define project timelines and handle multiple projects simultaneously.

Benefits

• Access to mentorship opportunities.
• Networking opportunities including access to various Business Resource Groups.
• Access to learning content on Degreed and other informational platforms.