Business Analytics Consultant

Full-time - Mid Level

Springfield, MA

Insurance Carriers and Related Activities

About the position

As a Business Analytics Consultant at MassMutual, you will join a transformational analytics team that leverages technical expertise and business knowledge to answer critical business questions. Your role will involve performing robust statistical analyses to forecast business outcomes and optimize processes, while demonstrating accountability, agility, and strong communication skills. You will collaborate with various stakeholders to provide actionable insights and support decision-making through advanced analytics and data visualization.

Responsibilities

• Collaborate with customers to identify, measure and forecast key business drivers using advanced statistical analysis techniques
• Create and maintain detailed demand and capacity models providing insights for both short- and long-term needs
• Develop and implement descriptive, diagnostic and predictive analyses for business stakeholders to drive action and decision making
• Provide expert recommendations to improve business operations and strategies
• Engage with all levels across the enterprise to navigate ambiguity and deliver results
• Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports
• Utilize industry best practices to visualize data in a way that allows quick and easy insight
• Participate as a member of the Analytics & Insights team to achieve team specific goals

Requirements

• Bachelor's degree in business, quantitative, or analytical field
• 5+ years communicating data insights to leaders
• 5+ years applying statistics principles to business data to generate insight
• 5+ years utilizing SQL
• 5+ years utilizing analytics tools such as Tableau, Alteryx, R, Python, etc.
• 2+ years of experience delivering complex analysis in a digestible and actionable format
• 2+ years of experience using analytical and problem-solving abilities with a track record for solving complex problems using techniques such as data mining, exploratory data analysis and predictive statistical modelling

Nice-to-haves

• Master's degree in Business Analytics
• Strong interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams
• Strong organizational skills with an impeccable attention to detail
• Insurance operations/Financial Services experience strongly preferred
• Outcome-oriented with the ability to drill down from the big picture
• Demonstrated experience designing, managing, and driving the execution of complex staffing and Demand/Capacity models
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely
• Strong project management skills with the ability to define project timelines and handle multiple projects simultaneously

Benefits

• Access to mentorship opportunities
• Networking opportunities including access to various Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Strong and stable ethical business with industry leading pay and benefits