Business Analytics Senior Advisor - Evernorth Health Services - Remote

Cigna - Bloomington, MN

Full-time - Mid Level

Hybrid - Bloomington, MN

Insurance Carriers and Related Activities

About the position

The Business Analytics Senior Advisor at The Cigna Group will act as the internal voice of the customer, overseeing technical products and ensuring business value creation within the Business Analytics and Regulated Markets Reporting domain. This role involves managing product health, communicating product vision, and translating business needs into actionable requirements to achieve desired outcomes.

Responsibilities

• Lead the Custom Client and Regulated Markets Report/Product requirements intake processes.
• Work with multiple Kanban teams.
• Understand and manage team capacity, optimizing performance and building trusted relationships.
• Identify and engage necessary stakeholders, technology, and expertise to drive alignment within projects or programs.
• Advocate for customer needs and improve processes with agile principles in mind.
• Collaborate with business and technology product owners/stakeholders on new initiatives.
• Support the development of program specifications.
• Align with partners on product/service to understand demand, capacity, and prioritization strategy.
• Partner with business partners to identify opportunities for improvement and optimize team performance.
• Build trusted relationships with business and report development partners.
• Collaborate across functional, operational, and technology groups to ensure appropriate engagement and resolve escalations.

Requirements

• Broad knowledge of data marts and analytics technologies, ETL tools, service offerings & products within the Business Analytics organization.
• Ability to work cross-functionally with Business Stakeholders, Report Development, Data Design, CIP, Infrastructure, etc.
• Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, reporting tools (Tableau), ticketing systems (ServiceNow) preferred.
• Strong problem-solving, communication, organizational and analytical skills.
• Ability to plan, direct, and coordinate work activities of others.
• Healthcare experience preferred but not required.
• Medicare subject matter experience preferred but not required.

Nice-to-haves

• Experience in Agile tools (JIRA)
• Experience with collaboration tools (Confluence, SharePoint)
• Experience with reporting tools (Tableau)
• Experience with ticketing systems (ServiceNow)

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Well-being and behavioral health programs
• 401(k) with company match
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays