Business Applications Analyst, Electronic Health Record

Welltower - Dallas, TX

Full-time - Mid Level

Dallas, TX

Funds, Trusts, and Other Financial Vehicles

About the position

The Analyst, Operations-Business Applications at Welltower Inc. is a key role focused on the implementation and ongoing support of the Yardi Electronic Health Records (EHR) and eMAR modules. This position requires a dynamic team player who can work cross-functionally to enhance electronic health record management processes and improve operational efficiencies. The role demands a strong understanding of project management and agile practices, as well as the ability to engage with various stakeholders to achieve strategic business objectives.

Responsibilities

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives.
• Provides expertise in designing and optimizing workflows related to electronic health records (EHR).
• Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediums.
• Provides ongoing support addressing issues, and continuously optimizing workflows.
• Collaborates with internal support teams to resolve challenges.
• Conducts routine audits to ensure users are provisioned in alignment with Welltower's segregation of duties and audit compliance.
• Implements quality assurance processes.
• Establishes best practices and ensures solution delivery adheres to defined standards.
• Develops regular and thorough status communications for senior leadership and stakeholders.
• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions.

Requirements

• Bachelor's degree in healthcare administration, nursing, or a related field.
• 1+ year experience working with Yardi EHR, eMAR, and associated modules, strongly preferred.
• 3+ years' experience in technical troubleshooting.
• Solid understanding of project management and agile practices, with the ability to teach and coach others.
• Familiarity with ICD-10 coding terminology and medical terminology.
• Experience in healthcare regulations and compliance requirements.
• Medical billing experience is helpful.

Nice-to-haves

• Six Sigma Certification
• PMP Certification
• Ability to manage portfolios of work
• Strong interpersonal and conflict management skills
• Effective documentation and reporting skills.

Benefits

• Profit sharing
• Employee stock purchase plan
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule