USAA - San Antonio, TX
posted 3 months ago
At USAA, we are dedicated to facilitating the financial security of millions of U.S. military members and their families. The Business Applications Analyst Senior - Deposit Operations plays a crucial role in supporting our Deposit Products. This position serves as a bridge between business and IT, providing essential system support for Fidelity Applications related to Checking, Savings, and CD products. The analyst will be responsible for documenting processes, procedures, controls, and design templates for various projects and initiatives. This role also involves delivering critical updates to product and deposit servicing capabilities while modernizing banking platforms and business rules engines. The analyst will identify opportunities to streamline, automate, and improve process execution, implementing solutions that strengthen risk mitigation and prepare the team for future challenges. This position requires a developing skill level to build, implement, and maintain application solutions that meet business needs. The analyst will provide complex analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Additionally, the role involves leading and participating in efforts that support business analysis and decision-making processes, including proposing changes to business processes to better align with business needs. Collaboration is key in this role, as the analyst will work closely with team members, stakeholders, and information services to ensure that dependencies, risks, and opportunities are identified and addressed. The analyst will also be responsible for researching complex business issues, analyzing and documenting business requirements for application/IT platforms, and directing the testing and implementation of new systems or changes to existing systems. Furthermore, the analyst will provide input on establishing system documentation standards and quality assurance methodologies for systems and applications, while also coaching team members and providing input on performance and development plans. Ensuring that risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies is also a critical aspect of this role.