USAA - Phoenix, AZ
posted 3 months ago
The Business Applications Analyst Senior - Deposit Operations at USAA plays a crucial role in supporting Deposit Products by bridging the gap between business needs and IT solutions. This position involves providing system support for Fidelity Applications related to Checking, Savings, and CD products. The analyst will be responsible for documenting processes, procedures, controls, and design templates for various projects and initiatives. This role also includes delivering critical updates to product and deposit servicing capabilities, as well as modernizing banking platforms and business rules engines. The analyst will identify opportunities to streamline, automate, and improve process execution, implementing solutions that strengthen risk mitigation and prepare the team for future challenges. In addition to system support, the Business Applications Analyst Senior will provide complex analytical, business, and technical support related to strategic business functions and applications/IT platforms. This includes leading efforts in business analysis and decision-making processes, creating and maintaining application solutions that align with business needs. The analyst will advise stakeholders on business and application/IT platform direction, ensuring that current and future business needs are met. A strong understanding of business processes, applications, and strategic direction is essential, as is the ability to collaborate effectively with team members and stakeholders to identify and address dependencies, risks, and opportunities. The role also involves researching complex business issues, documenting business requirements for application/IT platforms, and directing the testing and implementation of new systems or changes to existing systems. The analyst will participate in establishing system documentation standards and quality assurance methodologies, providing guidance and coaching to team members, and ensuring that risks associated with business activities are effectively managed in accordance with compliance policies and procedures.