Business Banking Ops Credit Delivery Director

Citizens Financial Group - Johnston, RI

Full-time - Senior

Johnston, RI

Management of Companies and Enterprises

About the position

As the Business Banking Director of C&I Credit Delivery, you will support Managers who lead teams of Commercial Underwriters and Portfolio Managers. The teams manage credit requests and portfolios that range from the digital platform (up to $250M) to $20MM credits with complex corporate organizational, documentation and collateral structures. The individual must balance the need to add profitable credit business with the need to maintain acceptable credit quality. Exercises sound credit judgment in the use of their Credit Approval Framework (CAF) individual credit authority where applicable.

Responsibilities

• Assures that all UWs/PMs are fully supported and kept up to date on Business Banking credit policies and issues affecting the general economy.
• Actively ensures compliance with federal regulations and CFG policies.
• Actively involved in assessing, developing and implementing credit and compliance policies.
• Responsible for efficient use of resources that maximizes production while minimizing response times to clients.
• Designs and monitors internal systems to assure that all assigned work and ongoing monitoring is completed on a timely basis and in a manner that complies with all CFG internal policies.
• Prioritizes work that is assigned to the group, assures that work is appropriately distributed among the team members and is responsible for objective quality control of groups analytical and reporting work product.
• Manages the performance management and development process for all direct and indirect reports.

Requirements

• Project management experience
• Ability to work cross-functionally with various departments, risk partners, and regulatory agencies
• Ability to liaise with partner credit directors on key initiatives, and serve as a single point of contact
• Experience with risk analytics team on identifying and tightening or loosening of credit parameters
• Form close partnership with agile colleagues on platform developmental work
• 10+ years commercial credit experience including underwriting and managing these people in these functions
• Strong overall communication skills
• Bachelor's Degree required

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs