Business Change Manager

Elevance Health - Mason, OH

Full-time - Mid Level

Mason, OH

11-50 employees

Insurance Carriers and Related Activities

About the position

The Business Change Manager will play a crucial role in enhancing enterprise resiliency by managing projects and programs that support business unit and enterprise goals. This position focuses on critical suppliers, ensuring their classification and evaluation to mitigate risks and improve business continuity and disaster recovery strategies.

Responsibilities

• Identify potential issues, project charge, and scope.
• Lead efforts to identify best practices.
• Apply tools, templates, and practices to identify critical suppliers.
• Conduct cost/benefit analyses.
• Build support for business change throughout the business unit.
• Secure stakeholder/business owner/leadership acknowledgment of critical supplier classification.
• Plan and conduct business continuity & disaster recovery program reviews for critical suppliers.
• Secure stakeholder/business owner/leadership commitment and appropriate SME staff to support critical supplier evaluation.
• Coordinate the load/update process for critical suppliers into the supplier management platform (Process Unity).
• Secure appropriate documentation from the critical supplier to support a comprehensive review of risk and assurance.
• Coordinate the comprehensive review of the critical supplier's cyber security posture, business continuity & disaster recovery plans, technical and operational controls, communication plans, escalation processes, etc.
• Support the ELV business unit's review and updates to the critical supplier's BC plan and recovery strategy.
• Coordinate with Strategic Sourcing to initiate procurement/contracting activity for the critical supplier to address risk mitigation/management.
• Ensure that a plan of action/remediation with milestones is developed for any vulnerabilities or deficiencies identified during the review.
• Coordinate with the assigned Vendor Manager to ensure a comprehensive risk analysis is performed whenever a critical supplier undergoes a major change.
• Support the assigned Vendor Manager in planning and executing DR testing.
• Serve as a key point of contact for cyber incident management/service disruption recovery strategy for critical suppliers.
• Lead the incident response functions, in coordination with the assigned Critical Incident Manager.

Requirements

• BA/BS in a related field.
• Minimum of 5 years of process or project-related experience.

Nice-to-haves

• Experience in successfully developing and managing projects with significant operating budgets.
• Knowledge of process redesign.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical benefits
• Dental benefits
• Vision benefits
• Short and long term disability benefits
• 401(k) with matching
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources