Business Communications Analyst - Info Security

Federal Reserve Bank - Richmond, VA

Full-time - Mid Level

Richmond, VA

Monetary Authorities-Central Bank

About the position

The Business Communications Analyst role at the Federal Reserve Bank of Richmond focuses on enhancing Information Security (IS) awareness through effective communication and training initiatives. The position requires strong analytical skills and the ability to translate complex IS concepts into clear, engaging materials for various stakeholders. The role is integral to bridging the gap between IS experts and the organization, ensuring that critical information is communicated effectively.

Responsibilities

• Utilize strong oral and written communication skills to write, review, and edit IS communications.
• Work with stakeholders to identify customer needs and recommend communication or training solutions.
• Translate technical IS information into polished executive-level presentations.
• Support customer product information using tools like SharePoint Online.
• Provide support for training and enablement programs, including registration and scheduling.
• Review data analytics to ensure communications meet customer needs and propose improvements.

Requirements

• Strong oral and written communication skills.
• Attention to detail and high level of data integrity and accuracy.
• Ability to translate technical information into understandable content.
• Experience with data analytics and process improvement.

Nice-to-haves

• Experience in Information Security or related field.
• Familiarity with SharePoint Online and other communication tools.

Benefits

• Tuition assistance
• Generous paid time off
• Top-notch health care benefits
• Child and family care leave
• Professional development opportunities
• 401(k) match
• Pension
• Flexible work environment