Business Consulting Director(Global Casualty)

$87,000 - $178,000/Yr

Unclassified - Chicago, IL

Full-time - Mid Level

Chicago, IL

About the position

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor role is responsible for driving strategic and operational business initiatives for CNA's Global Casualty Organization. The position will engage with high priority work and collaborate with stakeholders across underwriting, operations, actuarial, claims, and distribution to provide project and thought leadership. In partnership with senior management, this role participates in the planning and execution of projects related to Workers Compensation, General Liability, Automobile, and Umbrella/Excess. The role will ensure plans are well-defined, enable collaboration across the organization, and will monitor progress to completion. Superior communication, presentation, and facilitation skills are required to influence at various levels across stakeholder groups to ensure successful delivery of business initiatives and projects. The essential duties and responsibilities include managing the portfolio of Global Casualty strategic and operational initiatives, designing and executing project plans in conjunction with senior management, and leading project teams in developing tactical strategies to achieve Global Casualty goals. The role also involves creating high-quality deliverables related to strategic assessments, developing consistent monitoring and governance across the organization, and collaborating with business partners in Legal, Risk Control, Actuarial, Claim, Operations, and Compliance to drive projects and address issues and opportunities across the business unit. Additionally, the position requires analyzing data from projects, updating management with progress, and making recommendations based on the team's findings. This role is open on the location of the candidate and typically reports to an AVP or VP. The successful candidate will stay current on trends and developments in the functional area of expertise and the insurance industry, ensuring that they are well-equipped to manage outcomes through the implementation of cross-functional strategy execution progress reviews.

Responsibilities

• Manage the portfolio of Global Casualty strategic and operational initiatives.
• Design and execute project plans in conjunction with senior management.
• Lead project teams in developing tactical strategies to achieve Global Casualty goals.
• Create high-quality deliverables related to strategic assessments to enable collaboration and decision-making with leaders and stakeholders.
• Develop and integrate consistent monitoring and governance across the organization to track performance and internal/external trends.
• Collaborate with business partners in Legal, Risk Control, Actuarial, Claim, Operations, and Compliance to drive projects and address issues and opportunities.
• Manage outcomes through implementation of cross-functional strategy execution progress reviews.
• Coach and direct team members and drive accountability on deliverables.
• Analyze data from projects, update management with progress, and make recommendations based on findings.
• Liaise with internal stakeholders to build collaboration and ensure operational activities align with business goals and strategies.
• Manage and escalate issues or risks with suggested mitigation tactics to senior management.

Requirements

• Bachelor's Degree in business, operations management, or industrial engineering or related field.
• Typically a minimum of nine years experience required including managing large projects.
• Solid working knowledge of the Property & Casualty insurance industry including products, processes, and functional disciplines.
• Senior level knowledge in consulting and process improvement principles in area of discipline.
• Ability to manage a team through the use of group dynamics while encouraging creativity and innovation.
• Advanced communication and presentation skills both verbal and written.
• Excellent project management, organizing, and planning skills.
• Experience developing and presenting a wide range of content and analysis for various leaders and stakeholders.
• Proficient in Microsoft Office Suite as well as other business-related software.
• Must be results-oriented and able to problem solve and work well independently and/or in a team environment.

Nice-to-haves

• Experience in Property and Casualty Insurance strongly preferred.

Benefits

• Comprehensive and competitive benefits package to help employees and their family members achieve their physical, financial, emotional, and social wellbeing goals.