Ent Credit Union - Colorado Springs, CO

posted 24 days ago

Full-time - Mid Level
Colorado Springs, CO
Credit Intermediation and Related Activities

About the position

The Business Credit Card Product Manager II or III at Ent Credit Union is responsible for the strategic direction, development, and management of the business credit card products and portfolio. This role involves overseeing the product lifecycle from ideation to launch and continuous improvement, ensuring that products meet member needs and align with business goals. The position requires collaboration with various teams to drive innovation and deliver exceptional business credit card products and experiences.

Responsibilities

  • Define and prioritize the product roadmap and feature backlog for the business credit card portfolio.
  • Manage the entire product development process from concept through launch and ongoing optimization.
  • Conduct market and competitive analysis to inform product decisions and strategies.
  • Oversee the end-to-end lifecycle of credit card products, including ideation, development, launch, evaluation, and iteration.
  • Lead the creation and execution of product strategies to enhance the digital experience.
  • Define KPIs, analyze product metrics, and use member insights to drive continuous improvement.
  • Implement and oversee strategies to enhance member engagement activities.
  • Create and execute comprehensive strategies for the credit card product line.
  • Identify and recommend improvements for member experience and operational efficiencies.
  • Conduct performance reviews to drive spending, engagement, and growth.
  • Oversee financial performance, ensuring targets are met and identifying areas for improvement.
  • Provide reporting on performance, develop dashboards, and analyze data to track KPIs.
  • Collaborate with IT, marketing, legal, compliance, and risk management to ensure successful product launches.
  • Work with digital product and other stakeholders to improve the business credit card experience.
  • Partner with various teams to drive member growth and address challenges.
  • Manage external partnerships to improve efficiency and value.
  • Oversee high-impact, omni-channel campaigns to boost acquisition.

Requirements

  • Bachelor's Degree in Business, Finance, Accounting, or related field.
  • 5+ years of business banking experience.
  • 4+ years of financial product management experience.
  • 2+ years of data analytics and governance experience.
  • 2+ years of credit card product management experience.

Nice-to-haves

  • Master's degree in a related field.
  • 8+ years of business banking experience for level III position.
  • 5+ years of financial product management experience for level III position.
  • 3+ years of data analytics and governance experience for level III position.

Benefits

  • Competitive salary range based on experience and qualifications.
  • Opportunities for professional development and growth.
  • Comprehensive health insurance options.
  • 401k retirement savings plan with matching contributions.
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