Business Development Agent

$30,000 - $42,000/Yr

Chevrolet - Hickory, NC

Full-time - Entry Level

Hickory, NC

Motor Vehicle and Parts Dealers

About the position

The Business Development Agent at Everett Chevrolet is responsible for engaging with current and prospective customers through scripted calls, emails, and chats. This role focuses on promoting services, ensuring customer satisfaction, and maintaining an organized database of customer information. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer service.

Responsibilities

• Handling scripted calls to current and prospective sales customers
• Confidently recommending and promoting services
• Conducting outbound customer satisfaction calls
• Responding to customer emails and chats
• Contacting customers regarding marketing initiatives
• Logging customer information and purifying the database

Requirements

• Experience handling in/outbound calls
• Call center and inside sales experience is a plus
• Coachable and trainable
• Excellent oral and written communication skills
• Strong organization and ability to multi-task
• Thrive in a fast-paced environment
• Ability to work well independently
• Strong PC and internet skills

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance