Business Development Center Representative

$45,000 - $65,000/Yr

Serra Auto Campus - Meridian charter Township, MI

Full-time - Entry Level

Meridian charter Township, MI

About the position

The Business Development Center (BDC) Representative at Serra Auto Campus is responsible for scheduling maintenance and repair appointments for clients' vehicles. This full-time role involves utilizing phone, email, and text communication to effectively manage client interactions and appointment scheduling. The position requires strong people skills and the ability to work in a fast-paced environment, contributing to the overall customer service experience.

Responsibilities

• Schedule maintenance and repair appointments for clients' vehicles.
• Communicate with clients via phone, email, and text to manage service appointments.
• Work collaboratively with team members to ensure efficient appointment scheduling.
• Maintain a high level of customer service during all interactions.

Requirements

• Ability to work independently and as part of a team.
• Strong people skills to interact effectively with clients.
• Professional demeanor and punctuality.
• Reliability in managing appointment schedules.
• Ability to thrive in a fast-paced environment.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance