Business Development Manager (Account Executive)

$70,000 - $80,000/Yr

OTA Insight - Denver, CO

Full-time - Entry Level

Hybrid - Denver, CO

Publishing Industries

About the position

We are expanding internationally and are looking for a full-time Business Development Manager (Account Executive). Ideally this person will be located in Denver, CO or Dallas, TX and will have the ability to come into the office 2-3 times per week.

Responsibilities

• Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups.
• Build, organize, and execute a business development plan to achieve business aims and sales targets.
• Utilize and develop innovative strategies to maximize results and win over challenging targets.
• Respond to all incoming product enquiries, referrals, and leads in a timely and effective manner.
• Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner.
• Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.
• Maintain accurate records of your business development activities on Lighthouse's CRM system.
• Achieve sales KPI's and targets.
• Sales to be finalized in a timely manner, with a focus being placed on being proactive.
• Maintain regular contact with prospective clients and new accounts.
• Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
• Contract negotiation as required, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.
• Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription.
• Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
• Attend meetings, (inter)national conferences and organize regional road shows as required.
• Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA's).
• Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to.
• Where necessary, identify shortfalls in the process and procedures and suggest process improvements.

Requirements

• A minimum of a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
• 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
• Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus
• Ability to effectively interface with all levels and teams on a formal, informal, written and verbal basis
• Comfortable navigating software and conducting webinars/tutorials
• Focused, 'hunter' mentality to find, solicit, and drive new business to the company
• Fluent in English and preferably one other native language
• Experience with SalesForce, or other CRM systems and related sales tools
• Excellent written and oral communication skills and demonstrates a high level of diplomacy.

Benefits

• Hybrid working environment
• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• 401k matching: Up to 4%.
• Health insurance: Three Blue Cross Blue Shield plans with 99% company contribution to the base plan and 50% for dependents and spouses, plus $25/month to HSA.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.