Business Development Manager Major Accounts Sales

NAPA Auto Parts - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Motor Vehicle and Parts Dealers

About the position

The Business Development Manager for Major Accounts at NAPA is a pivotal role focused on expanding our Major Account sales. This position is responsible for the communication and execution of strategic initiatives, program adoption, sales promotions, and training for our Major Account segments. The manager will work closely with the Regional Sales Manager to provide valuable feedback, ideas, and insights from the field to enhance program adoption and execution. A key aspect of this role involves ensuring that Major Accounts are properly set up in the RAM system and collaborating with the Commercial Operations Team on all registrations for Major Account Customers. In addition to these responsibilities, the Business Development Manager will host meetings within the assigned territory to train the local sales team on the adoption and utilization of Major Account programs. Providing exceptional customer service and communication to all Major Accounts is essential. The manager will demonstrate a thorough understanding of the Major Account programs and the options available to members. To achieve business growth opportunities aligned with the company's objectives, the manager will execute weekly, monthly, and quarterly sales plans. Participation in key events and trade shows is also required, along with consistently meeting or exceeding yearly sales targets. Other duties may be assigned as necessary.

Responsibilities

• Achieves assigned territory sales quota.
• Presents, communicates, and sells Major Accounts on the benefits of NAPA Major Account programs.
• Works closely with Regional Sales Manager, providing feedback, ideas, and field insights to help drive program adoption and overall execution.
• Ensures Major Accounts are properly set up in RAM.
• Works closely with the Commercial Operations Team on all registrations for Major Account Customers.
• Hosts meetings in assigned territory to provide training to local sales team on Major program adoption and utilization.
• Provides top-notch customer service and communication to all Major Accounts in your territory.
• Demonstrates a thorough knowledge of the Major Account programs and options for members.
• Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company's growth objectives.
• Attends, organizes, and manages key events and trade shows.
• Consistently meets or exceeds yearly targets.
• Performs other duties as assigned.

Requirements

• 3-5 years of previous selling and account management experience.
• Solid record of success developing new business while maintaining and growing existing business.
• Valid driver's license with no DWI convictions within the past four years and not having over three moving violations or two at-fault accidents in the last three years.
• Ability to travel within assigned territory for account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory.
• Willingness and ability to work extended hours and weekends as needed.
• Proficient with standard corporate productivity tools (Qlik, PowerBi, MS Office, CRM applications, etc.).
• Should be in current role for at least six months and GPC for one year before applying.
• Last performance review should reflect meets or exceeds expectations.
• Should NOT be on a Performance Improvement Plan and/or had a written or final warning in the last 12 months.

Nice-to-haves

• Bachelor's Degree or equivalent sales/marketing experience.
• Leadership skills that embody values such as serve, perform, influence, respect, innovate, and team.
• Effective communication skills that motivate and inspire others through clear and proactive communication.
• Ability to deliver results and drive customer success by focusing on outcomes and making the customer the center of decisions.
• Strategic thinking and balanced decision-making skills.
• Experience in developing high-performing teams through inclusive leadership and ongoing feedback.