Caesarstone - Wood Dale, IL
posted 5 months ago
In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service. As a sales professional, your tasks will encompass various aspects of sales strategy, including developing effective customer account plans, managing existing accounts, spotting new business prospects, and ensuring a high level of customer satisfaction. This opportunity will allow you to utilize your sales and business development expertise while representing a brand renowned for its excellence in the industry. One of your primary duties will involve managing key sales accounts. This entails nurturing and expanding relationships with significant customers, acting as the intermediary between the company and various stakeholders such as Stone Fabricators, Architects and Designers, Kitchen & Bath Retailers, Builders, General Contractors, and Stone Suppliers within your designated territory. Your key responsibilities will include account management, where you will manage and nurture existing accounts to cultivate long-term, mutually beneficial partnerships. You will need to understand each customer's unique needs, preferences, and project requirements to provide tailored solutions. Maintaining an open line of communication with your Manager is essential, providing regular input on all account activity, including status and call reports on a weekly basis. You will regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements. Additionally, you will develop and execute comprehensive customer/sales plans to drive business growth, manage projects in the pipeline through quality checks and other follow-up, and monitor and manage appropriate levels of merchandising materials and samples for assigned customers. In terms of business development, you will prospect, identify, and pursue new sales opportunities in the premium countertop market, conducting market research to identify potential customers and maintain a robust pipeline of qualified leads. You will also develop and implement effective sales strategies to achieve revenue targets and expand market share, collaborating with the sales team and management to align strategies with overall company goals. Cultivating strong relationships with customers, architects, designers, contractors, and other key stakeholders will be crucial to ensure exceptional customer satisfaction by addressing inquiries, resolving issues promptly, and exceeding expectations. Your role will also require you to become an expert on our premium countertop product range, understanding its features, benefits, and advantages over competitors, and articulating product value propositions persuasively to customers. You will need to skillfully negotiate contracts, pricing, and terms with customers to achieve win-win agreements and effectively close sales deals to meet and exceed quarterly and annual targets. Staying updated on industry trends, competitor activities, and market dynamics will be essential to refine sales strategies and capitalize on emerging opportunities. You will maintain accurate customer relationship and activity records in CRM, prepare regular reports, and present performance metrics to the management team, analyzing sales data to identify areas for improvement and implement corrective measures for customer accounts focused on growth. The role of a Business Development Manager goes beyond just selling products; it's about building and nurturing partnerships that contribute to the growth and success of both your clients and the Caesarstone brand. Your ability to showcase your sales acumen and represent the excellence associated with Caesarstone will play a pivotal role in the brand's continued success.