Genuine Parts Company - Kansas City, KS

posted 5 months ago

Full-time - Mid Level
Kansas City, KS
Motor Vehicle and Parts Dealers

About the position

The Business Development Manager, OE Dealerships is a pivotal role focused on driving sales growth within the Original Equipment (OE) customer base. This position is responsible for effectively communicating and executing NAPA OE initiatives, ensuring program adoption, managing sales promotions, and providing comprehensive training for OE customer segments. The manager will work closely with various stakeholders to enhance the visibility and effectiveness of the NAPA OE Program, ensuring that all sales strategies align with the company's growth objectives. In this role, the Business Development Manager will be tasked with achieving assigned sales quotas and leveraging their knowledge of the OE Program to train Customer Service Representatives (CSRs), Outside Sales Specialists (OSS), Customer Service Associates (CSA), and other commercial sellers. They will present and communicate the benefits of the NAPA OE Program to current and prospective OE accounts, ensuring that proper account registrations are maintained within their assigned territories. Collaboration with the Regional Sales Manager is essential, as the manager will provide valuable feedback, ideas, and insights from the field to drive program adoption and increase sales revenue. The position also requires delivering exceptional customer service and communication to all NAPA and OE accounts within the territory. The manager will review monthly initiatives with the sales team to maintain focus on the OE program benefits and execute strategic sales plans on a weekly, monthly, and quarterly basis to capitalize on business growth opportunities. Additionally, the role involves organizing and managing key events and trade shows, consistently meeting or exceeding yearly sales targets, and performing other duties as assigned.

Responsibilities

  • Achieves assigned sales quota.
  • Leverages OE Program knowledge to train CSRs, OSS, CSA and other Commercial Sellers.
  • Presents, communicates, and sells current and prospective OE Accounts on the benefits of the NAPA OE Program.
  • Ensures proper account registrations are in place on OE accounts in assigned territories.
  • Works closely with Regional Sales Manager, providing feedback, ideas, and field insights to help drive OE program adoption and sales revenue.
  • Provides top-notch customer service and communication to all NAPA and OE Accounts in territory.
  • Demonstrates a thorough knowledge of the NAPA OE program.
  • Reviews NAPA OE monthly initiatives with sales team to ensure focus on the OE program benefits.
  • Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company's growth objectives.
  • Attends, organizes, and manages key events and trade shows.
  • Consistently meets or exceeds yearly targets.
  • Performs other duties as assigned.

Requirements

  • 3-5 years of previous selling and account management experience.
  • Solid record of success developing new business while maintaining and growing existing business.
  • Valid driver's license with no DWI convictions within the past four years and not over three moving violations or two at-fault accidents in the last three years.
  • Ability to travel within assigned territory for account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory.
  • Willingness and ability to work extended hours and weekends as needed.
  • Proficient with standard corporate productivity tools (Qlik, PowerBI, MS Office, CRM applications, etc.).
  • Should be in current role for at least six months and GPC for one year before applying.
  • Last performance review should reflect meets or exceeds expectations.
  • Should NOT be on a Performance Improvement Plan and/or had a written or final warning in the last 12 months.

Nice-to-haves

  • Bachelor's Degree or equivalent sales/marketing experience.
  • Leadership skills that embody values such as serve, perform, influence, respect, innovate, and team.
  • Effective communication skills that motivate and inspire others through clear and proactive communication.
  • Ability to deliver results and drive customer success by focusing on outcomes and making the customer the center of decisions.
  • Strategic thinking and balanced decision-making as a forward thinker.
  • Ability to develop high-performing teams by providing inclusive leadership and building trust across the organization.
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