Business Development Manager (Outside Sales)

$75,000 - $105,000/Yr

RestoPros of Stateline - Chelmsford, MA

Full-time - Mid Level

Chelmsford, MA

About the position

The Business Development Manager (Outside Sales) at RestoPros is responsible for fostering relationships with clients in the restoration industry, focusing on water mitigation, mold remediation, and fire/smoke restoration services. This role involves educating clients about services, identifying new business opportunities, and ensuring high-quality customer service to maintain a positive reputation for the company.

Responsibilities

• Develop and maintain good relationships with clients to maximize business value.
• Identify key contacts at potential client companies to establish and foster relationships.
• Participate in one-on-one meetings with clients to explain services and guide their choices.
• Understand the problems and challenges of clients and address those needs.
• Grow the business by identifying new sales and business development opportunities.
• Monitor and assess the activities of competitors to proactively satisfy and retain clients.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.
• Develop and execute a strategy to meet or exceed assigned goal targets.

Requirements

• 3+ years of progressively increasing experience in a sales (preferably B2B) or customer service role.
• Ability to build, foster, and maintain positive professional relationships.
• Devotion to high-quality customer service.
• Excellent interpersonal communication and problem-solving skills.
• Keen analytical and research abilities.
• Knowledge of relationship management best practices.
• Problem-solving and conflict resolution capabilities.
• Willingness to develop an in-depth understanding of the business and related services.
• Outgoing and customer-oriented attitude.

Nice-to-haves

• General Construction Experience
• Restoration Experience

Benefits

• Company Vehicle
• Company Phone and Computer
• Vacation and Paid time off
• 401(k) & 401(k) matching
• Health, Dental, Vision Insurance
• Life insurance
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Paid time off
• Vision insurance