Business Development Manager - Telecommunications

Spectrum - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

10,001+ employees

Telecommunications

About the position

As a Business Development Manager at Spectrum Enterprise, you will play a crucial role in building and maintaining B2B relationships with both current and former clients. Your primary focus will be on upselling services and re-engaging past clients by outlining beneficial combinations of technology products tailored to meet their specific needs. Spectrum Enterprise is dedicated to providing modern enterprise technology solutions that cater to the unique requirements of some of the largest brands in the country. This position offers an opportunity to not only support client growth but also to work alongside a team of intelligent and driven professionals in a dynamic environment. In this role, you will undergo a comprehensive 12-week paid sales training program, recognized with a Brandon Hall Group gold award for excellence in sales enablement and performance tools. You will utilize consultative sales techniques to provide dedicated account management while executing a strategic sales approach. Your responsibilities will include consulting with former clients to identify new opportunities, developing long-term relationships to support renewals and upsell opportunities, and delivering compelling product proposals and presentations to key decision-makers to close deals. Additionally, you will be tasked with identifying target markets and industries for your product portfolio, qualifying leads through ROI analysis, and conducting site surveys to assess serviceability. Spectrum Enterprise is committed to fostering a culture of excellence that celebrates diversity and innovative thinking. The company supports a learning culture by providing opportunities for employees to obtain technical certifications and offers dynamic growth paths within the organization. The total rewards package includes comprehensive benefits designed to promote a healthy work-life balance, ensuring that employees are rewarded for their contributions and supported throughout their careers.

Responsibilities

• Build and maintain B2B relationships with current and former clients.
• Upsell services to existing clients and re-engage former clients.
• Outline beneficial combinations of technology products to meet client needs.
• Complete a 12-week paid sales training program.
• Utilize consultative sales techniques for dedicated account management.
• Consult with former clients to cultivate new opportunities and develop product solutions.
• Develop long-term client relationships to support renewal and upsell opportunities.
• Deliver product proposals and presentations to key decision-makers to close deals.
• Identify target markets, industries, and contacts for a product portfolio.
• Qualify leads by submitting an ROI analysis.
• Request site surveys to determine serviceability.

Requirements

• Two or more years of B2B sales experience as a proven sales performer.
• High school diploma or equivalent.
• Knowledge of computer networking, Internet solutions, and fiber connected networks.
• Strong relationship building, negotiation, closing, and English communication skills.
• Ability to quickly learn and manage change and shifting priorities.
• Availability to travel to and from assigned territories and company facilities.

Nice-to-haves

• Four or more years of B2B sales experience selling telecommunications products.
• Bachelor's degree in a related field.
• Familiarity with Salesforce, ICOMS, or CSG.
• Proficiency in Microsoft Office and Outlook.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions.
• Support for obtaining technical certifications.
• Paid training and clearly defined paths for advancement within the company.
• Encouragement of work-life balance.