Factory Motor Parts - Concord, NC

posted 5 months ago

Full-time - Mid Level
Concord, NC
Merchant Wholesalers, Durable Goods

About the position

The Business Development Manager position at Factory Motor Parts Company is a full-time role based in Concord, NC, focused on soliciting and developing relationships with specific Distributor, Fleet, and New Car Dealer Channel Accounts. The primary responsibility of this position is to manage customer accounts and incrementally grow sales within the assigned sales channel. The successful candidate will be tasked with developing sustainable relationships with current customers while also identifying and cultivating new customer opportunities to significantly grow profitable business over time. In this role, the Business Development Manager will coordinate product offerings and ensure consistent marketing messages are delivered. They will also be responsible for developing appropriate customer service levels and providing both internal and external training. The position requires the attainment of sales and gross profit percentage budgets and objectives through influence within a matrixed organization, collaborating closely with regional National/Special accounts sales managers. The manager will need to fully understand the opportunities within the Distributor, Fleet, and New Car Dealer channel accounts across all regions and recommend strategic changes to capture these opportunities. Training the sales team on the Factory Motor Parts selling process is essential, as is the development of sales tools and strategies to overcome sales obstacles. The role also involves identifying ways to differentiate Factory Motor Parts' value proposition from competitors and creating tactical sales tools for account sales representatives. Collaboration with the marketing department is crucial for developing sales and marketing programs that support the overall strategy and motivate the sales team. The Business Development Manager will ensure that Customer Service and General Managers are well-informed about the value proposition and tactical product promotions. Additionally, they will be responsible for establishing standards for qualifying customers, negotiating pricing, and developing business plans to acquire new lines and categories. Participation in vendor shows and sales presentations to large groups is also part of the job, along with monitoring business performance and implementing promotions to stimulate growth.

Responsibilities

  • Solicit and develop Distributor/Fleet/New Car Dealer Channel Accounts.
  • Manage customer accounts and incrementally grow sales within assigned sales channel.
  • Develop sustainable relationships with current customers and identify new customer opportunities.
  • Coordinate product offerings and ensure consistent marketing messages.
  • Develop appropriate customer service levels and provide training.
  • Attain sales and gross profit percentage budgets and objectives through influence in a matrixed organization.
  • Understand opportunities in all regions and recommend strategic changes.
  • Train the sales team on the Factory Motor Parts selling process.
  • Develop sales tools and strategies to overcome sales obstacles.
  • Collaborate with the marketing department to develop sales and marketing programs.
  • Ensure Customer Service and General Managers are informed of promotions and sales objectives.
  • Establish standards for qualifying customers and develop business goals.
  • Negotiate pricing and make recommendations to management.
  • Determine prospective new business and develop business plans.
  • Manage and participate in vendor shows and sales presentations.
  • Monitor business performance and implement promotions to stimulate growth.

Requirements

  • 2+ years of sales experience in the Distributor/Fleet/New Car Dealer automotive parts industry.
  • 2+ years of experience with routine cold calling of potential clients.
  • Demonstrated ability in problem solving and negotiation with emphasis on closing sales.
  • Strong relationship building skills and ability to conduct business professionally.
  • Proven track record of successful business development and sales in the automotive industry.
  • Strong knowledge of automotive parts and accessories.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and collaboratively in a team environment.
  • Analytical mindset with the ability to interpret market data and make data-driven decisions.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to travel as needed.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Profit sharing
  • Vision insurance
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