ServiceMaster - Plainville, MA

posted 5 months ago

Full-time - Mid Level
Plainville, MA
Administrative and Support Services

About the position

We are looking to hire a business development/relationship management professional in the Worcester/Bristol Counties in MA and Providence County in RI, for our growing sales department. This is a fantastic opportunity in a recession and pandemic-resistant industry, with opportunities for un-capped commission and professional growth to go along with a base salary, bonus structure, and benefits. The ideal candidate will be personable, professional, presentable, and positive, possessing strong verbal and written communication skills. They should be enthusiastic, open-minded, and results-driven, with strategic thinking and planning specific to sales success. Excellent organizational skills and self-motivation are essential, as the candidate will need to work independently and collaboratively within a team. Proficiency with Microsoft Office (Word, Excel, PowerPoint) is also required. The principal duties and responsibilities include developing a pipeline of new business through prospecting, which requires a thorough knowledge of the marketplace, service offerings, and competition. The candidate will develop and maintain key relationships with clients, including but not limited to Property Managers, Business Owners, Healthcare, Hospitality, Agents, Brokers, Insurance Adjusters, and Maintenance teams. They will identify targets, including existing relationships and new targets for Disaster Response, and prospect in the field during the golden hours between 10 am and 4 pm, Monday to Friday. Conducting education and training programs to grow sales with Commercial and Residential opportunities is also a key responsibility. Examples of these programs include CE, Lunch and Learns, and Co-Marketing Events for various stakeholders. The candidate will execute tactics to support overall company strategies and goals by identifying potential sales opportunities within the insurance/restoration industry. They will work in tandem with our Sales Consultant to drive profitable revenue growth and participate in Insurance Industry Events at least twice a month. Joining associations within the industry that will generate leads is also expected. The use of CRM software to manage new and existing clients and accounts, as well as maintaining records of all marketing activities daily, is essential. The candidate will attend training courses and continuous learning opportunities to fine-tune their craft. When applicable, they will represent Disaster Response at tradeshows, golf outings, and similar events to create business opportunities. The role requires achieving approximately 50 connections per week with clients and prospects via face-to-face interactions, meetings, phone calls, and social media, along with a minimum of 30 face-to-face interactions per week such as route stops, site visits, networking events, and meetings. All activities must be documented in Luxor.

Responsibilities

  • Develop the pipeline of new business through prospecting.
  • Develop and maintain key relationships with clients, including Property Managers, Business Owners, Healthcare, Hospitality, Agents, Brokers, Insurance Adjusters, and Maintenance teams.
  • Identify targets for Disaster Response and prospect in the field during the golden hours between 10 am and 4 pm, Monday to Friday.
  • Conduct education and training programs to grow sales with Commercial and Residential opportunities.
  • Execute tactics to support overall company strategies/goals by identifying potential sales opportunities within the insurance/restoration industry.
  • Work in tandem with our Sales Consultant to drive profitable revenue growth.
  • Participate in Insurance Industry Events at least 2 times per month.
  • Join Associations within the Industry that will generate leads.
  • Utilize CRM software to manage new and existing clients and accounts and maintain records of all marketing activities daily.
  • Attend training courses and continuous learning opportunities for the purpose of fine-tuning your craft.
  • Represent Disaster Response at Tradeshows/Golf-outings and similar events to create business opportunities.
  • Drive the creation of engaging and impactful displays and excitement around the brand.
  • Achieve approximately 50 connections per week with clients and prospects via face-to-face interactions, meetings, phone calls, and social media.
  • Schedule a minimum of 3 Probe Meetings per week and maintain a minimum of 30 face-to-face interactions per week.

Requirements

  • 3+ years outside sales experience required, preferably within the restoration industry.
  • Strong verbal and written communication skills.
  • Excellent organizational skills.
  • Self-motivated with the ability to work independently and in unity within a team.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint).
  • Experience inputting and tracking sales-related data into a CRM system is ideal.
  • Valid driver's license.
  • An outgoing, driven, team-oriented attitude.

Nice-to-haves

  • Experience in the restoration industry is ideal but not necessary.
  • Moderate-level Microsoft Office skills.

Benefits

  • Base salary plus commission and bonus
  • Medical and dental coverage offered
  • 401K with company match
  • Paid time off
  • Cell phone and laptop provided by company
  • Company vehicle
  • Company card
  • Great culture and fun team atmosphere
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