Business Development Operations Specialist

Simple Laboratories - Harwood Heights, IL

Full-time - Mid Level

Harwood Heights, IL

Ambulatory Health Care Services

About the position

The Business Development Operations Specialist at Simple Laboratories is a critical role focused on enhancing the efficiency of sales operations and contributing to business growth. This position involves collecting and analyzing sales data, implementing improvement plans, and supporting the sales team in various operational tasks. The ideal candidate will possess strong analytical skills and a deep understanding of sales performance metrics, aiming to identify opportunities for optimization within the sales process.

Responsibilities

• Support the sales team with planning and operational tasks.
• Analyze sales data and performance to identify areas of improvement.
• Implement new sales processes and align them with other departments.
• Manage CRM system and ensure its accuracy and relevance.
• Monitor and report on sales performance analytics.
• Suggest innovative ideas to increase sales and improve customer experience.
• Manage sales order processing and ensure timely delivery.

Requirements

• Proven work experience as a Sales Operations Specialist or similar role in sales.
• Excellent understanding of sales performance metrics.
• Hands-on experience with CRM software and MS Excel.
• In-depth understanding of sales principles and customer service practices.
• Excellent analytical and organizational skills.
• Numerical abilities and problem-solving attitude.
• BSc degree in Sales, Business Administration or relevant field.