Business Development Representative - Sales

Subaru Concord - Concord, NC

Full-time - Entry Level

Concord, NC

About the position

Subaru Concord in Concord, NC is seeking a Business Development Representative in our Sales department. This position is crucial as we are experiencing growth and need dedicated individuals to help us maintain our high standards of customer service. The ideal candidate will possess a strong work ethic and a commitment to excellence. We value our employees and invest in their success, providing a professional and positive atmosphere where achievements are recognized and rewarded. Our dealership is closed on Sundays, allowing for a better work-life balance. This role involves engaging with customers through various channels, primarily focusing on internet leads, and setting appointments to facilitate sales. The Business Development Representative will be responsible for tracking leads, appointments, and customer interactions to ensure a seamless experience for our clients. This position is perfect for someone looking to start their career in automotive sales and customer service, with opportunities for growth and development within the company.

Responsibilities

• Answer all internet leads and set appointments.
• Keep track of all new leads, appointments set, appointments shown, and lost leads on the customer tracking form.
• Maintain a record of customers who have shown interest and those who have purchased, including their location and the vehicle they inquired about.
• Schedule appointments in the ADP system and inform the sales manager of the appointment details via email or phone call.
• Monitor lead activity and adjust strategies as necessary to maximize appointment setting.

Requirements

• Ability to deal effectively with customers and dealership personnel.
• Ability to understand and follow instructions.
• Ability to learn the parts department computer system.
• Working knowledge of the automotive BOC department.
• Valid driver's license and acceptable driving record with the company insurance carrier.
• Must be 18 years of age.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off