Business Development Representative - Sales

Subaru Concord - Concord, NC

Full-time

Concord, NC

About the position

Subaru Concord in Concord, NC is seeking a Business Development Representative in our Sales department. This position is crucial as we are experiencing growth and need dedicated individuals to help us achieve our goals. The ideal candidate will possess high-quality experience and an exceptional work ethic. We value our employees and are committed to investing in their success. Our work environment is professional and positive, and we appreciate and reward achievement. Notably, we are closed on Sundays, allowing our employees to enjoy a work-life balance. As a Business Development Representative, you will be responsible for managing all internet leads and setting appointments for potential customers. This role requires meticulous tracking of new leads, appointments set, appointments that show, and lost leads using our customer tracking form. You will also maintain a monthly customer sheet that records the names of customers who have shown interest and those who have made purchases, along with the vehicle they inquired about. When scheduling appointments, you will need to mark them in our ADP system and communicate the details to the sales manager via email or phone call. On Saturdays, if there are no leads, you have the option to leave early, but this is entirely your choice. We are looking for a candidate who can effectively interact with customers and dealership personnel, follow instructions, and learn our parts department computer system. A valid driver's license is required, and candidates must be at least 18 years of age. We are an equal opportunity employer and maintain a drug-free workplace, ensuring a safe and inclusive environment for all employees.

Responsibilities

• Answer all internet leads and set appointments.
• Keep track of all new leads, appointments set, appointments shown, and lost leads on the customer tracking form.
• Maintain a monthly customer sheet with names of customers who have shown interest and those who have purchased, including vehicle details.
• Schedule appointments in ADP and inform the sales manager of the appointment details via email or phone call.
• Optionally leave early on Saturdays if no leads are received.

Requirements

• Ability to deal effectively with customers and dealership personnel.
• Ability to understand and follow instructions.
• Ability to learn parts department computer system.
• Working knowledge of automotive BOC department.
• Valid driver's license and acceptable with the company insurance carrier.
• Must be 18 years of age.

Benefits

• Health insurance
• Dental insurance
• 401(k) Plan
• Paid Time Off