Business Development Representative

Sims Buick Gmc Nissan - Warren, OH

Full-time - Entry Level

Onsite - Warren, OH

About the position

The Business Development Representative at Sims Buick-GMC-Nissan is responsible for managing incoming leads and generating new business opportunities through proactive outreach. This role is crucial for maintaining customer satisfaction and driving sales growth within the dealership, leveraging strong communication skills and a customer-focused approach.

Responsibilities

• Oversee incoming leads for Sales or Service departments.
• Generate appointments and quotes through proactive outbound prospecting and lead activity management.
• Attract potential clients and retain current clientele by answering product and service questions via phone and/or internet.
• Contribute to high scores for the manufacturer's customer satisfaction index (CSI).
• Direct customers to product information resources, including those available on the internet.
• Check email frequently and respond to inquiries immediately.
• Responsible for making outbound sold and unsold follow-up calls.
• Be available to respond to phone and email inquiries in a professional, well-spoken manner.
• Meet and exceed goals each month and quarter.

Requirements

• Good verbal and written communication skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Time management, prioritization skills, and the ability to multi-task are required.
• Self-motivated and goal oriented.
• Ability to hit sales quotas and closing percentages.
• Must be willing to submit to a drug screen prior to employment.
• Must have a clean & valid driver's license.

Benefits

• Competitive industry pay
• Medical Insurance
• Paid Vacations
• Recently remodeled facility with the latest updates and technology
• Clean & friendly work environment
• Opportunity to grow and advance!