Business Development/Sales Manager

Kdc - Los Alamitos, CA

Full-time - Senior

Los Alamitos, CA

Merchant Wholesalers, Nondurable Goods

About the position

The Business Development/Sales Manager at KDC Inc. is responsible for leading the Automation Division's business development activities in the Industrial and Process Control sector. This role involves creating and executing strategic sales plans, building strong customer relationships, and identifying new project opportunities to drive sales growth. The position requires a strong background in sales and customer service, particularly in industrial automation, and involves both office and fieldwork, including site visits and customer engagement.

Responsibilities

• Conduct high-level industry research to develop effective sales solutions.
• Create and execute a strategic sales plan, establish sales metrics and set targets.
• Compile sales metrics and realistic forecasts and review with management to ensure that company sales objectives are met.
• Seek and identify new project opportunities and clients.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Engage existing customers to assist in developing new after project opportunities and resolve any potential customer complaints.
• Respond to inquiries about the company's services and offerings.
• Promote other divisions as part of an overall turnkey company offering.
• Participate in collaborative business meetings to update key stakeholders.
• Perform site/customer visits, as needed, to gather project information.
• Lead efforts to determine project viability prior to expending substantial estimating hours/resources.
• Collaborate with our estimating resources, as needed, to generate both ROM and detailed estimates and associated proposals.

Requirements

• At least 10 years of experience in customer service, marketing or a sales-related field.
• Extensive experience selling industrial and process automation services.
• Proven record of success with the entire sales process, from planning to closing.
• Strong knowledge of business and sales growth techniques.
• Extensive contact list of Southern California customers utilizing industrial automation and process control.
• Basic understanding of PLC/DCS automation systems and instrumentation from both the hardware and software aspects.
• Excellent knowledge and experience with MS Office products.
• Excellent communication, interpersonal and organizational skills.
• Enthusiasm for the company and its growth potential.

Nice-to-haves

• Educational background in business, marketing, or finance or an engineering/technical discipline.
• Proven success rate at levels above sales quota.

Benefits

• Competitive salary
• Comprehensive benefits package