Business Execution Manager, Auto Product Change Management

Wells Fargo - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Business Execution Manager to oversee and lead a team of Delivery Coordinators in Auto Product Change Management. This role focuses on ensuring compliance with Enterprise and Consumer Lending policies while supporting product teams in managing change effectively. The manager will engage with various stakeholders to align priorities with business objectives and facilitate seamless adoption of policy updates.

Responsibilities

• Lead and develop a team of 12 domestic and 2 offshore Delivery Coordinators.
• Train, guide, coach, and monitor employees on Enterprise and Consumer Lending Change Management Policies and procedures.
• Ensure team alignment with organizational strategy and prioritize support for product teams.
• Engage with Product teams to align priorities with business objectives.
• Collaborate with legal, risk, control, and compliance partners to adhere to risk and control requirements.
• Serve as a Subject Matter Expert in Enterprise and Consumer Lending Change Management Policy.
• Understand policy updates and manage impacts to Auto proactively.
• Identify areas of opportunity and find solutions to mitigate risk.
• Ensure consistency in change management procedure implementation and defect management.
• Provide feedback regarding Change Management policy and procedures to enterprise and line of business change management groups.

Requirements

• 4+ years of Business Execution, Implementation, or Strategic Planning experience.
• 2+ years of Leadership experience.

Nice-to-haves

• Indirect Auto lending experience.
• Financial industry experience.
• Experience working in an Agile environment.
• Agile Scrum (CSM), SAFE certifications or other advanced Agile certifications.
• Change management experience, Certified Change Management Professional (CCMP) certification preferred.
• Project management experience, Project Management Professional (PMP) certification preferred.
• Proven ability to influence, partner, and negotiate at all organizational levels.
• Experience leading during times of ambiguity and change.
• Proven ability to assess processes and make recommendations for efficiency.
• Experience leading large scale, complex initiatives.
• Highly refined communicator with experience presenting information effectively.
• Strong business acumen with the ability to influence and lead teams.

Benefits

• Hybrid work schedule
• Diversity, equity, and inclusion initiatives
• Employee support programs
• Risk management and compliance training