Business Insurance Account Manager

Marsh McLennan - Columbus, OH

Full-time - Entry Level

Columbus, OH

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Business Insurance Account Manager at Marsh McLennan Agency (MMA) is responsible for managing client accounts, providing risk management recommendations, and ensuring effective communication with clients and insurance companies. This role combines account management with a focus on delivering exceptional service and maintaining strong client relationships, all while working within a collaborative and inclusive workplace culture.

Responsibilities

• Handle account management responsibilities including billing, policy changes, and coverage questions
• Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
• Manage the renewal process and handle cancellation requests
• Maintain proper level of communication and build effective relationships with clients and companies
• Resolve applicable Accounting Discrepancies
• Assist with policy-checking and keep up to date on rates, forms, and coverage changes
• Perform all activities relating to the public, customers, and companies to avoid issues involving potential errors and omissions

Requirements

• 2+ years previous insurance experience in applicable insurance products/lines and risk management techniques
• Demonstrated knowledge of Property & Casualty Insurance
• High School Diploma required; Bachelor's Degree in related field or equivalent work experience preferred
• Extensive knowledge of how insurance products are utilized and administered
• Extensive knowledge of markets and marketing techniques
• Proficiency with agency management software
• Prior insurance brokerage experience
• Must have Property & Casualty License or obtain within 90 days of employment

Nice-to-haves

• Designations encouraged
• A shared commitment to company values: Integrity, Collaboration, Passion, Innovation, Accountability

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities