Business Insurance Sr. Account Manager

Marsh & McLennan Companies - Columbus, GA

Full-time - Mid Level

Columbus, GA

10,001+ employees

Insurance Carriers and Related Activities

About the position

As a Business Insurance Sr. Account Manager at Marsh McLennan Agency (MMA), you will play a crucial role in partnering with Producers to support their sales efforts and manage client accounts effectively. Your responsibilities will include handling billing, policy changes, and providing coverage analysis and risk management recommendations. You will also manage the full life cycle renewal process and maintain effective communication with clients and carriers to drive retention. This position requires a strong understanding of the insurance industry, particularly in Property & Casualty Insurance, and the ability to negotiate and manage placement processes.

Responsibilities

• Partner effectively with the Producer by anticipating their sales support needs
• Collaborate with the Producer to accomplish overall production, retention, and growth goals
• Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions
• Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
• Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations
• Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention
• Resolve accounting discrepancies as appropriate
• Assist with policy-checking and keep up to date on rates, forms, and coverage changes
• Execute activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions

Requirements

• 7+ years insurance experience in an agency or brokerage environment focusing on middle market clients
• 5+ years demonstrated knowledge of Property & Casualty Insurance
• High School Diploma required and Bachelor's Degree in related field or equivalent work experience is preferred, designations encouraged
• Effective negotiation skills and placement process management expertise
• Property & Casualty License
• Extensive knowledge of how insurance products are utilized and administered
• Extensive knowledge of markets and marketing techniques
• Proficiency with agency management software (Sagitta, Image Right)
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities