Business Intelligence Analyst IV, Group Insurance

$84,320 - $138,523/Yr

Guardian Life - Bethlehem, PA

Full-time - Mid Level

Remote - Bethlehem, PA

Insurance Carriers and Related Activities

About the position

The Business Intelligence Analyst IV role at Guardian Life Insurance Company focuses on identifying business intelligence, reporting, and data analysis needs specifically for the Dental and Disability Claims Operations. The position aims to enhance risk management and operational efficiency by transforming data into actionable insights. Analysts will collaborate with various teams to develop dashboards, reports, and analytical tools, ensuring that business partners can effectively utilize data for decision-making.

Responsibilities

• Identify business intelligence, reporting, and data analysis needs for Dental and Disability Claims Operations.
• Work closely with BI Consultants, end users, and IT teams to turn data into critical information.
• Educate and train business partners and clients to use data as an analytical tool.
• Conduct analyses of functional business processes and participate in the development of business cases for process improvement.
• Provide leadership and independent initiatives in facilitating information gathering and structured documentation.
• Research business problems and create models to analyze these issues.
• Provide design support for the development of business intelligence solutions.
• Evaluate internal and external customers' needs to provide appropriate solutions.
• Advise executives on the role of BI in improving claims management and optimization.
• Explore data to discover patterns, relationships, and trends.

Requirements

• Bachelor's degree or higher in a quantitative field (Computer Science, Information Systems, Business Management, Finance).
• 5+ years of Business Analyst / Business Intelligence Analysis or related technical experience.
• Experience within an insurance and/or healthcare organization, specifically in dental and disability analytics related to Claims & Service.
• High level of experience with databases, SQL, and business intelligence tools (Business Objects, Alteryx).
• Strong working knowledge of Claims & Service business functions, processes, and transactions.
• High level of experience with Visual analytics and BI tools (Tableau).
• High level of proficiency with Microsoft Excel.

Nice-to-haves

• Experience with data visualization tools beyond Tableau.
• Familiarity with agile project management methodologies.

Benefits

• 401(k) matching
• Adoption assistance
• Commuter assistance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account